Frequently Asked Questions

In Convertigo, we always have seen our customer relationship as a key point of their success. The idea of tuning in frequently and being able to answer their questions at any time facilitates the well-being of their projects.

In this page, we will answer the most asked questions for you to have quick and clear answers.
What is the architecture of Convertigo ?
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I want to develop my first app. Where do I start ?
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Can I install my applications on my own data centers ?
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Where is hosted Convertigo Cloud ?
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How does the Convertigo Cloud work ? Do I have the possibility to have a private cloud ?
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Will I encounter any restrictions related to the Convertigo Cloud for my customers in Thailand or Argentina for example ?
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Can I develop simple form applications on the Low Code Studio ?
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Is it possible to do internationalization with Convertigo Studio to have an app ready in multiple languages ?
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Is there a technical support ? If yes, what are the support hours ?
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Does the technical documentation exist in all languages ?
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What happens after the 7 days free trial ? Is it possible to extend ?
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How to uninstall the Convertigo Low Code Studio ?
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Can the produced Android apps be dropped on Google Play or Apps Store as native apps ?
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Questions ?

Couldn't find what you were looking for ?
Comment est composé l'architecture de Convertigo ?
Je souhaite développer ma première app. Par ou commencer ?
Est-ce que je peux installer mes applications sur mes propres data centers ? = On Prem
Convertigo Cloud = Azure hébergé en France
Comment fonctionne le Cloud Convertigo ? Ai-je la possibilité d’avoir un Cloud privé ?
Vais-je rencontrer des restrictions liés au Cloud Convertigo pour mes clients en Thailande ou en Argentine par exemple ?
Je ne parviens pas à développer des applications de types formulaires sur le Studio = NO CODE plus adaptés, la cible est différente Is it possible to do internationalization with Convertigo Studio to have an app ready in multiple languages ? = oui - Y a-t-il un support technique ?
Si oui, quels sont les horaires du support ?
« Je n'ai pas trouvé comment configurer le Studio pour me connecter à mon instance docker Convertigo engine » = à voir avec Olivier
La documentation technique existe t-elle en français ? = pas sur celle là
Que se passe t’il après les 7 jours de free trial ? Est-ce possible de prolonger ?

Comment se former sur Convertigo ?
Comment fonctionne le pricing Convertigo ?
Qu’est ce qu’un utilisateur nommé ?
Je ne sais pas combien de personnes vont utiliser l’application ou bien cela varie selon les périodes (site web B2C, application interne ou chaque utilisateur utilise l’application seulement quelques fois dans l'année..)Je souhaite développer un POC dans le cadre d'un sourcing de plateformes par exemple. Quel est le modèle de licence dans ce cas ? = « You do need any license to do a POC. This is 100% free ! The only licenses you need are to go to Production. When you create an account you can switch to a private cloud for free. The only drawback you have, as a free account (unlicensed),  is that your cloud environment may stop at any time to free up resources, but you can restart it at any time. To avoid that, you can buy a licence from us.Je souhaite développer des applications pour environ 300 utilisateurs nommés mais cela dépasse mon budget alloué. = courbe fortement dégressive à partir de 100 users.

What is the architecture of Convertigo?
I want to develop my first app. Where do I start?
Can I install my applications on my own data centers = On Prem
Convertigo Cloud = Azure hosted in France
How does the Convertigo Cloud work? Do I have the possibility to have a private cloud?
Will I encounter any restrictions related to the Convertigo Cloud for my customers in Thailand or Argentina for example?
I can't develop form applications on the Studio = NO CODE more adapted, the target is different Is it possible to do internationalization with Convertigo Studio to have an app ready in multiple languages ? = yes -
Is there a technical support? If yes, what are the support hours?
"I didn't find how to configure the Studio to connect to my Convertigo engine docker instance" = to see with Olivier Does the technical documentation exist in French? = not on this one
What happens after the 7 days free trial? Is it possible to extend?

How to train on Convertigo?
How does Convertigo pricing work?
What is a named user?
I don't know how many people will use the application or it varies according to the period (B2C website, internal application or each user uses the application only a few times a year...). I want to develop a POC for sourcing platforms for example. What is the licensing model in this case? = You do need any license to do a POC. This is 100% free ! The only licenses you need are to go to Production. When you create an account you can switch to a private cloud for free. The only drawback you have, as a free account (unlicensed), is that your cloud environment may stop at any time to free up resources, but you can restart it at any time. To avoid that, you can buy a license from us.I want to develop applications for about 300 named users but this exceeds my allocated budget. = I would like to develop applications for about 300 named users but this is beyond my budget, so I'm looking for a steep downward curve from 100 users.