Information at Bank employees or customers fingertips

From institutions to local banks or banking departments within large companies, Convertigo have a long time experience delivering Financial Services or Insurance mobile solutions which enable consumers and employees to instantly and securely access contextual, personalized and sensitive information.


Risk Management, Legal Governance and Regulation Compliance Solution

Central bank services and internal business processes into one mobile application (e.g. EMEA global Bank)

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Challenge

  • Customer credit score checking from any device
  • Regulation compliance
  • Connect mobile applications to central banks Portals and Services
  • Augment number of user and reduce central banks Portals access costs

Solution

  • Access management to central bank portals
  • Identification management for bank subsidiaries and departments
  • Internal invoicing split
  • Data cache management and request optimization
  • Mobile application accessing portals as API
  • Integrate additional services as Duns, Commercial courts and others

Benefits

  • 50 Millions transactions invoiced over subsidiaries and departments
  • 10M$ saved thanks to cache management and transactions optimization
  • Risk reduction with efficient instant controls on central bank customers records

Broker, Agent and Asset managers call center Solution

Mobile 360° view on customer assets for responsive and tailored offers(e.g. USA global Bank)

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Challenge

  • Asset manager spending too much time accessing customer assets into disparate backend applications
  • Asset manager lacking of reactivity to propose contextual new offer to customers

Solution

  • Unified API management and orchestration for mobile applications and PC portals
  • Connect to 20 backend applications including API-less Mainframes, internal and partners Web based applications
  • Automated instant offer based on customers and asset profiling
  • Centralized and secured ID management over applications and from any device

Benefits

  • Quick holistic overview on customer assets anywhere and at anytime for 15.000 agents
  • 100% phone call spent to serve and propose new offers to customer versus finding information on customer and existing assets
  • Increase Call center revenues
  • Increase Customer satisfaction

Instant shopping credit retail Solution

Just in time Shopping credit for consumers(e.g. EMEA global Retail)

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Challenge

  • Real time integration with banking business processes
  • Give consumers real time micro credits during shopping
  • Manage operations from any device

Solution

  • Mobile application responsive design for any device
  • Cross OS deployment and maintenance
  • Instant development of secured REST services over SOAP services
  • Automated tests on mobile APIs
  • Access management from mobile services
  • Record time development of mobile applications inside a complex IT environment

Benefits

  • Customer satisfaction with easy and instant credit delivery during shopping process
  • Additional profits on banking services
  • Shop Additional revenues

Personal Banking out of the box Solution

Out of the box personalized mobile applications(e.g. USA partner)

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Challenge

  • Bypass standards developments for standard usage on mobile banking
  • Enrich standard user experiences with tailored services
  • Connect to backend applications
  • One application for a set of different banking services
  • Consolidated view of positions across multiple business lines

Solution

  • Free branding and customization solution
  • Instant implementation into complex IT contexts
  • Large range of standardized transactions
  • Unprecedented cross services rich user experience
  • Big data analytics to asset managers fingertips

Benefits

  • Accelerate decisions
  • Agile banking for new usages and customers satisfaction
  • Instant competitive advantage